Terms of Service

By accessing and using phnxpersonaltraining.com ("the Site") and the services offered by PHNX Personal Training ("we", "us"), you agree to be bound by these terms.

Services

PHNX Personal Training provides personal training, nutrition coaching, and body composition tracking services in Singapore. Our programmes are sold as 12-week packages. Specific inclusions for each tier are described on the Site and confirmed during your onboarding call.

Founding Coach Terms

Founding-cohort pricing (PHNX Pro at the founding rate) is offered to a limited number of coaches. The founding rate is locked for the lifetime of the subscription — it will not increase for as long as the subscription remains active. Coach subscriptions are month-to-month and may be cancelled at any time, effective at the end of the current billing period; on cancellation and later resubscription, the then-current standard rate applies. Founding coaches agree to provide honest product feedback; a testimonial or case study is invited only with the coach's consent.

Legacy Charter Client Terms

For personal-training clients who joined on charter packages before coach subscriptions launched: charter rates were locked for 6 months from sign-up, after which renewals move to the standard rate in effect at that time, as outlined during onboarding.

Payment and Refunds

Payment for the 12-week package is due in full before programme commencement. Refund requests within the first 7 days and before the 3rd session will be considered on a case-by-case basis. After the 7-day window, packages are non-refundable. Monthly renewals (post-12-week) may be cancelled with 14 days' written notice.

Health Disclaimer

Our services are not a substitute for medical advice. You should consult a physician before beginning any exercise or nutrition programme. By participating in our programmes, you acknowledge that physical exercise carries inherent risks and you accept responsibility for your own health and safety.

Intellectual Property

All content on this Site — including text, design, code, and branding — is the property of PHNX Personal Training and may not be reproduced without permission. Training programmes and nutrition plans provided to clients are for personal use only.

Limitation of Liability

PHNX Personal Training is not liable for any indirect, incidental, or consequential damages arising from the use of our services or this Site. Our total liability is limited to the amount you paid for your most recent programme package.

Contact

Questions about these terms? Email: fred@phnxpersonaltraining.com

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